Privacy Policy
Effective Date: 16 September 2025
New Music Productions (“iChill”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the iChill mobile application, website, and related services.
By using the iChill app, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our app:
Account Information
When you create an account, we may collect:
- Email address
This information is used to create and manage your account.
Device Information
To improve the performance and reliability of the app, we may collect:
- Device type and model
- Operating system version
- App usage data
- Crash and performance reports
Subscription and Payment Information
iChill offers a monthly auto-renewable subscription that provides access to premium content and features.
All subscription payments are processed securely through Apple App Store (iTunes). We do not collect or store your full credit card details.
Apple may provide us with limited information necessary to validate your subscription status.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide access to the iChill application and its features
- To manage and verify subscription access
- To improve the performance and functionality of the app
- To provide customer support
- To communicate important updates related to the service
- To send promotional information (users can opt out at any time)
3. Subscription Information
iChill offers a monthly auto-renewable subscription.
- Subscription Length: 1 Month
- Payment is charged to your Apple ID account at confirmation of purchase.
- The subscription automatically renews each month unless it is canceled at least 24 hours before the end of the current billing period.
- Your account will be charged for renewal within 24 hours before the end of the current period.
- You can manage or cancel your subscription anytime through your Apple ID account settings.
Apple manages all billing and payment processing.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only in the following cases:
- With trusted payment processors such as Apple App Store to complete subscription transactions
- When required by law, regulation, or legal request
- To protect our legal rights or comply with legal obligations
5. Data Retention and Deletion
We retain personal data only as long as necessary to provide our services.
You have the right to request deletion of your account and personal data at any time.
To request deletion you can:
- Email us at support@ichillmusic.com
- Use the in-app support or contact option
- Submit a request through our website contact form at www.upgrade.ichillmusic.com
After receiving a valid request, we will delete your account and personal data within 30 days, unless we are required to retain certain data by law.
6. Your Choices and Rights
You may:
- Manage your subscription through your Apple ID settings
- Opt out of marketing emails by using the unsubscribe link
- Request access, correction, or deletion of your personal data by contacting us
7. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Children's Privacy
The iChill app is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we discover that such information has been collected, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.
Continued use of the app after updates indicates acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to request deletion of your data, please contact us:
Email: support@ichillmusic.com
Website: https://www.upgrade.ichillmusic.com